Microsoft 365 Support in Canterbury
Migration, management and licensing that actually saves money. Microsoft 365 done properly by a local, certified team.
Most businesses use a fraction of what they pay for
Nearly every Canterbury business we meet already pays for Microsoft 365, and uses it as expensive email. Teams half-adopted, SharePoint ignored, licences duplicated, security defaults untouched.
We make the subscription earn its keep: files organised in SharePoint, Teams running your calls, Power Automate quietly handling the repetitive admin, and licence reviews that routinely cut the monthly bill.
What our Microsoft 365 support includes:
Contractual response times, not averages: 15 minutes for critical issues, 30 minutes for high priority, 2 hours for medium and 4 hours for low, backed by service credits if we miss them.
- Migration with zero data loss from any platform, planned around your working week
- SharePoint and Teams set up the way your business actually works
- Licence optimisation most businesses discover they're over-paying
- Security hardening MFA, conditional access and data-loss prevention as standard
- Copilot and automation rolled out safely where it genuinely saves hours
- Local training for your team, in plain English, on site in Canterbury if you like
A local partner for a global platform
Microsoft 365 may live in the cloud, but rollouts, migrations and training work far better with a partner who can sit in the room. We deliver hands-on 365 projects for firms across Canterbury and East Kent, then stay on as the team that answers the 'how do I…' questions afterwards.
One Kent accountancy practice took on 20% more clients without extra admin staff after we rebuilt their workflows on tools they already paid for. That's the standard we aim for.
Already have someone looking after your IT in Canterbury?
An in-house IT person
We work alongside them rather than replacing them: taking the helpdesk queue, the patching schedule and the out-of-hours cover off their plate, so they can spend their time on the projects that actually need someone who knows your business. Plenty of our clients run it this way.
An existing IT provider
If it's not working the way you'd like, we manage the switch: collecting documentation, credentials and licences from your outgoing provider, so your team isn't the one chasing them. See how switching provider actually works.
“We thought we needed more staff. It turned out we needed CT1 to make the software we already paid for actually work for us.”
Managing Partner, Kent accountancy practice
We hold ISO 9001, ISO 14001, ISO 45001 and ISO 27001 ourselves, alongside Cyber Essentials Plus: the standards we would expect of anyone touching a client's data, applied to our own.
Frequently asked questions
Yes: migrations are staged and cut over outside your working hours, with mail, files and calendars moved intact. Your team leaves on Friday and starts on the new setup Monday.
Can you migrate us to Microsoft 365 without downtime?
Yes: migrations are staged and cut over outside your working hours, with mail, files and calendars moved intact. Your team leaves on Friday and starts on the new setup Monday.
We already have 365: can you just tidy it up?
Absolutely, and it's one of our most common projects: a review of licensing, security settings and how you're using Teams and SharePoint, followed by a prioritised fix list. The licence review alone often pays for the work.
Is Copilot worth it for a small business?
For some roles, genuinely yes; for others, not yet. We run short pilots with the people most likely to benefit, measure the time saved, and only roll it out where it earns its licence fee.
Do you provide 365 training?
Yes: practical, role-based sessions rather than generic demos, delivered on site in the Canterbury area or over Teams.
Book your free IT health check
Tell us a little about your business and we'll identify security risks, outdated systems and hidden costs, free, with no obligation and no hard sell.
Prefer to talk? Call 01227 808050 . Phone lines open Mon–Fri, 8:00am–6:00pm.