Law firm, Canterbury: 25 staff
Security-First IT for a Canterbury Law Firm
A long-established Canterbury law firm with around 25 staff needed IT that matched the confidentiality demands of legal work. Their ageing server, unmanaged devices and ad-hoc support arrangement had become a genuine risk to client data and court deadlines.
Challenge
Sensitive case files lived on an out-of-warranty office server, staff devices were unpatched, and there was no tested backup. A single hardware failure or phishing email could have stopped fee-earning work and put client confidentiality at risk.
Solution
CT1 Technologies moved the firm to a fully managed, security-first environment: Microsoft 365 with SharePoint document management, enforced multi-factor authentication, managed endpoint protection, and nightly cloud backups with a tested recovery plan: all under one fixed monthly fee.
Results
The firm now works from any location with client files protected around the clock. Fee earners lost zero working days to IT issues in the first year, and the partners passed their professional-indemnity IT questionnaire without a single follow-up query.
Key Benefits
- Client confidentiality protected: enforced MFA, encryption and managed devices across the practice.
- Tested recovery: nightly cloud backups with documented, rehearsed restore procedures.
- Predictable cost: one fixed monthly fee replaced unpredictable break-fix invoices.
Resolution
With CT1 acting as their outsourced IT department, the partners spend their time on clients rather than technology: confident that the firm's data, deadlines and reputation are protected.
“CT1 took a genuine weight off our shoulders. We know client files are secure and if anything goes wrong, they are on it before we have even noticed.”
Practice Manager, Canterbury law firm
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