Cloud Backup Solutions in Kent
Automatic, encrypted and, crucially, tested. Backups that actually restore when the worst happens, managed by a local Kent team.
A backup you've never restored is a hope, not a plan
Every business says it has backups. The questions that matter are different: does it cover everything, would it survive ransomware, and when did anyone last actually restore from it? For most Kent SMEs the honest answers are no, no and never.
We run backup as a managed service: automatic and encrypted, isolated so ransomware can't reach it, monitored daily, and test-restored on a schedule, so recovery is a documented procedure rather than a prayer.
What our Kent cloud backup service includes:
Contractual response times, not averages: 15 minutes for critical issues, 30 minutes for high priority, 2 hours for medium and 4 hours for low, backed by service credits if we miss them.
- Automatic daily backups of servers, devices and cloud data, including Microsoft 365
- Ransomware-resistant storage isolated copies attackers can't encrypt along with your live files
- UK data residency with encryption in transit and at rest
- Scheduled test restores we prove recovery works before you ever need it
- Recovery time planning agreed up front: what comes back first, and how fast
- Daily monitoring failed backup jobs get fixed the day they fail, not discovered in a crisis
The difference a local team makes in a bad week
Backup software is easy to buy; recovery under pressure is where providers earn their fee. When a Kent business loses a server or gets hit by ransomware, our engineers handle the restore, on site if needed, rather than emailing you a knowledge-base article.
Most people don't know that Microsoft 365 isn't fully backed up by Microsoft: retention policies are not backup, and deleted or encrypted data can be gone for good. Independent 365 backup is one of the first things we add for new Kent clients.
Already have someone looking after your IT in Kent?
An in-house IT person
We work alongside them rather than replacing them: taking the helpdesk queue, the patching schedule and the out-of-hours cover off their plate, so they can spend their time on the projects that actually need someone who knows your business. Plenty of our clients run it this way.
An existing IT provider
If it's not working the way you'd like, we manage the switch: collecting documentation, credentials and licences from your outgoing provider, so your team isn't the one chasing them. See how switching provider actually works.
“CT1 took a genuine weight off our shoulders. We know client files are secure and if anything goes wrong, they are on it before we have even noticed.”
Practice Manager, Canterbury law firm
We hold ISO 9001, ISO 14001, ISO 45001 and ISO 27001 ourselves, alongside Cyber Essentials Plus: the standards we would expect of anyone touching a client's data, applied to our own.
Frequently asked questions
Not in the way most people assume. Microsoft keeps the service running, but recovering your data from deletion, corruption or ransomware is your responsibility: their own terms recommend third-party backup. We add independent, restorable 365 backup as standard.
Isn't Microsoft 365 already backed up by Microsoft?
Not in the way most people assume. Microsoft keeps the service running, but recovering your data from deletion, corruption or ransomware is your responsibility: their own terms recommend third-party backup. We add independent, restorable 365 backup as standard.
How fast could we recover after ransomware?
With isolated, tested backups: typically hours to a couple of days depending on data volume, and we agree the recovery order and target times with you in advance. Without them, honestly, some businesses never fully recover.
Where is our data stored?
In UK data centres, encrypted in transit and at rest, with access controls and retention configured to your compliance needs.
How do we know the backups actually work?
Because we restore from them on a schedule and report the results to you. A test restore certificate is worth more than any backup dashboard screenshot.
Book your free IT health check
Tell us a little about your business and we'll identify security risks, outdated systems and hidden costs, free, with no obligation and no hard sell.
Prefer to talk? Call 01227 808050 . Phone lines open Mon–Fri, 8:00am–6:00pm.