Business Broadband in Canterbury
The right line for your exact address: full fibre, leased lines, failover and WiFi that covers every corner, from a local team who supports what they install.
Connectivity is the utility your business runs on
Cloud files, VoIP calls, card payments, backups: everything in a modern business rides on its internet connection. Yet plenty of Canterbury businesses still run on whatever consumer package was easiest to order.
We do it properly: check what's genuinely available at your address, match the line to how you actually work, add failover where downtime costs money, and install WiFi designed for your building rather than hoping one router copes.
What our Canterbury connectivity service includes:
Contractual response times, not averages: 15 minutes for critical issues, 30 minutes for high priority, 2 hours for medium and 4 hours for low, backed by service credits if we miss them.
- Full-fibre and leased lines with honest advice on what your address can really get
- Automatic 4G/5G failover so a line fault doesn't stop trading
- Managed WiFi surveyed and installed for full coverage, including older Canterbury buildings
- Structured cabling for new offices, refits and relocations
- One bill, one support number no more being bounced between provider and IT company
- Proactive line monitoring we usually know about a fault before you do
We know Canterbury's buildings
Connectivity in Canterbury is genuinely address-by-address: a listed building off the high street, a unit at Barton Business Park and a new-build office can have completely different options. We check the reality before quoting, not after installing.
Thick historic walls are the other local speciality: WiFi that dies two rooms from the router. Our site surveys and managed access points solve exactly that.
Already have someone looking after your IT in Canterbury?
An in-house IT person
We work alongside them rather than replacing them: taking the helpdesk queue, the patching schedule and the out-of-hours cover off their plate, so they can spend their time on the projects that actually need someone who knows your business. Plenty of our clients run it this way.
An existing IT provider
If it's not working the way you'd like, we manage the switch: collecting documentation, credentials and licences from your outgoing provider, so your team isn't the one chasing them. See how switching provider actually works.
“During a Saturday rush the last thing you can afford is the card machine going down. That simply doesn't happen any more.”
Operations Director, East Kent hospitality group
We hold ISO 9001, ISO 14001, ISO 45001 and ISO 27001 ourselves, alongside Cyber Essentials Plus: the standards we would expect of anyone touching a client's data, applied to our own.
Frequently asked questions
It varies street by street: full fibre is widely available across Canterbury but not universal. Tell us your postcode and we'll check every available option and price, including ones the big providers won't mention.
What broadband can we actually get at our Canterbury address?
It varies street by street: full fibre is widely available across Canterbury but not universal. Tell us your postcode and we'll check every available option and price, including ones the big providers won't mention.
What's the difference between broadband and a leased line?
Broadband is shared infrastructure with 'up to' speeds; a leased line is dedicated to you with guaranteed speeds and repair times backed by an SLA. If downtime is expensive for you, a leased line, or broadband with failover, is usually the right answer.
Can you fix bad WiFi in an old building?
Yes: this is one of our most common Canterbury jobs. A survey shows exactly where coverage dies, and properly-placed managed access points fix it permanently.
Can you move our connectivity when we relocate?
Yes, and start early, because new lines can take weeks to install. Tell us your moving date and we'll have the new office online before you carry the first box in.
Book your free IT health check
Tell us a little about your business and we'll identify security risks, outdated systems and hidden costs, free, with no obligation and no hard sell.
Prefer to talk? Call 01227 808050 . Phone lines open Mon–Fri, 8:00am–6:00pm.